One chat, one person, done.

Message British IPTV TV about choosing a plan, setting up your screen or renewing. A device model or order reference gives us a useful starting point.

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Ordering, setting up, adding a screen, or renewing before the plan ends.

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What people message us about

  • Which plan suits the way your household watches TV.
  • Whether a specific channel or competition is on the list, before paying anything.
  • Setting up a Firestick, a smart TV or a box. We do it with you at no charge.
  • Moving to a new device, adding a second screen, or renewing.

How to get a faster answer

Name your device in the first message. Firestick, Samsung, LG, Apple TV, MAG. One word turns a general reply into the exact steps.

Setting up a MAG, Formuler or BuzzTV box? Send the MAC address printed on the sticker underneath. Those boxes are activated by MAC, and sending it first saves a round trip.

Following up on your question

For installation help, describe the screen you are looking at. For a renewal, quote your existing order so the conversation stays tied to the right subscription.

Not bought anything yet?

Have a look at the prices. Four lengths, one payment, nothing recurring.

See the prices